Home | data | Email Market, 2018-2022

Email Market, 2018-2022

Font size: Decrease font Enlarge font

Electronic mail solution or preferably called email solution, specializes in the day-to-day management of your email services which allows users to remain focused on more critical operations of business. Email solution providers make it simple for organizations and enterprises to communicate across as well as get tasks implemented by offering a reliable, business suited email software to meet such needs.


The business email solution offers multiple layers of premium virus and spam protection and keep hosted email advertisement free. Business organizations across the globe are now steadily adopting the strategy of migrating their email to cloud to reduce costs. The enumeration of organizations migrating to cloud-based email and collaboration services has continued to build over the past few years, where previously small and medium business (SMB) were the key end-users of business email solutions, now larger organizations are aggressively moving to the cloud.


The current number of email users worldwide in 2015 is recognized to be about 2.6 billion, and this figure is expected to grow at a healthy CAGR till 2026. While total worldwide email traffic estimated to about 200 billion email per day in 2015, the corporate emails represent the major share of this total value.


This articles provides an analysis of the Email market in 2018, and its potential growth over the next four years. It provides detailed market trends, market share, market size, forecasts, and an analysis of key vendors and cloud providers.


Segments that constitutes of Email Market are as follows 

Enterprise Messaging Platforms - on-premises email and collaboration platforms that cater to the needs organizations of all sizes.
Messaging Platforms for Service Providers - messaging platforms deployed by business-oriented or consumer-oriented service providers to provide email services to their subscribers.
Cloud Business Email - cloud-based email services targeted at business organizations of all sizes for use in a multi-tenant or dedicated environment.
Email Clients – desktop or web-based interfaces for accessing and working with email.

Consumer Email - cloud-based email solutions targeted at consumers.

All market numbers, such as market size, forecasts, revenue information, and any financial information presented in this study represent worldwide figures, geographical breakouts are also provided where appropriate. All revenue numbers are expressed in $USD.  

Installed base mailbox figures represent active mailboxes, which we define as mailboxes that are used at least once every three months. Email aliases are not counted as a separate unit.

Throughout this report the terms email and messaging are used interchangeably.

This study does not include data on the number of mobile email users.
The information and analysis in this report is based on primary research conducted by The Radicati Group, Inc. The information are derived from three principal sources: 

a. Our Worldwide Database which tracks user population, seat count, enterprise adoption and IT use from 1993 onwards. 
b. Surveys conducted on an on-going basis in all market areas which we cover. 
c. Market share, revenue, sales and customer demand information derived from vendor briefings. 

Forecasts are based on historical information as well as our in-depth knowledge of market conditions and how we believe markets will evolve over time. 

Finally, secondary research sources have also been used, where appropriate, to crosscheck all the information we collect. These include company annual reports and other financial disclosures, industry trade association material, published government statistics and other published sources.


• Email remains the most ubiquitous form of communication. Email accounts are required for any form of online presence from signing on to social media sites, to
shopping online, to gaining access to online portals, as well as access to all forms of online communication.
• Table 1, shows the growth forecast for email users and revenues from 2018 to 2022.

o Today, there are over 3.8 billion email users worldwide, and this figure is
expected to grow to over 4.2 billion by year-end 2022. 

o Revenues for all segments of the Email Market combined are expected to total over $33.1 billion in 2018, and will grow to over $64.2 billion by year-end 2022,
an average annual growth rate of 18%. This revenue growth is driven mainly by the migration of on-premises mailboxes to cloud mailboxes. 


Worldwide Email Market Forecast 2018 2019 2020 2021 2022
Worldwide Email Users (M) 3,823 3,930 4,037 4,147 4,258
% change  3% 3% 3% 3%

Worldwide Email Market Revenues ($M) $33,128  $39,633 $46,941 $55,142 $64,269
% change  20% 18% 17% 17%
Table 1: Worldwide Email Market Forecast, 2018-2022

• Cloud-based email services are seeing strong growth and drawing organizations away  from on-premises solutions. The benefits of cloud adoption are clear to all
organizations, and increasingly organizations of all sizes are moving to cloud email and collaboration services.
• Cloud Business Email providers are offering much more advanced security features, such as email encryption, archiving, DLP, and many other services, which help ease
concerns about cloud privacy and security. There is strong increase in the adoption of full featured cloud business suites which offer a wide range of business collaboration services that go well beyond email. Google G Suite, Microsoft Office 365, and Hosted Microsoft Exchange are all seeing strong traction.

• The total worldwide email traffic, including both Business and Consumer emails, is  estimated to be over 281 billion emails/day by year-end 2018, growing to over 333
billion emails/day by the end of 2022.

Daily Email Traffic 2018 2019 2020 2021 2022
Total Worldwide Emails Per Day (B) 281.1 293.6 306.4 319.6 333.2

Copyright @ June 2018 The Radicati Group, Inc.  Reproduction Prohibited
% Change
4% 4% 4% 4%
Table 2: Worldwide Daily Email Traffic, 2018-2022
This statistic shows the size of the cloud business email market worldwide from 2015 to 2023. In 2023, the cloud business email market is projected to be worth 69.97 billion U.S. dollars annually, almost doubling its projected size in 2019

  • Email to a friend Email to a friend
  • Print version Print version